One thing, however, that we should not forget in doing business is to have a sense of appreciation.
可是有一件事我们做生意时不能忘,就是保持一份感恩的心情。
Recognizing who the customer was, the manager was most apologetic and reprimanded the assistant severely.
经理认出了这位顾客,表示了深深的歉意,还严厉地训斥了店员。